Privacy Policy

The Duo Plumber collects only the information needed to answer calls, dispatch licensed plumbers, and document emergency service requests. That may include your name, phone number, service address, and a description of the plumbing issue.

We use that information to coordinate emergency plumbing response, provide pricing, and keep a record of the work requested. We do not sell personal information to third parties.

If analytics or call tracking tools are active on the site, they are used to understand which pages lead to phone calls so we can improve the customer experience. Those tools are not used to profile users for unrelated advertising.

If you need clarification about how your information is handled, call us directly. Because this is an emergency-first service, phone is the fastest and most reliable contact method.